How it works

From first message to a home you can relax in

Four clear steps, no coordination stress. You always know who is coming, when they arrive and exactly what will be done.

Tell us about your home

A few questions about your home, its condition and what you expect — online, in your own language.

What we ask

Size of your home and number of rooms
The service you want and how often
Condition and any areas that need extra attention
Any add-ons, such as windows or inside the oven

Receive a clear estimate

An instant price range after a few questions, then a fixed quote once we know your home — with no hidden extras.

What you get

A price range straight away, then a fixed quote
The published checklist for your service
Available time slots to choose from
A clear breakdown of anything charged separately

Meet your cleaning professional

Before the visit you receive your professional’s name, the arrival window and any access instructions.

Before they arrive

The name of your assigned professional
A clear arrival window, not an open-ended wait
The same familiar professional for recurring care whenever possible
A secure, agreed protocol for keys and access codes

Review the result

After the visit you receive a digital report, can rate the clean and reach us quickly if anything needs attention.

After the visit

A digital report of the areas cleaned and add-ons done
Photos only with your consent
A quick way to rate the visit
A direct channel to raise anything that needs attention

Our promise

If something is missed, we put it right

Clear follow-up is part of our standard, not a favour. If something is not up to the published checklist, tell us within our stated window and we return to fix it.

A clear window to report

Let us know within our published notice period and we act on it.

We come back

We return to put right anything that did not meet the checklist, at no extra charge.

We learn from it

Every issue is logged so your assigned professional and manager keep the standard consistent.

Start with a clear estimate

Tell us about your home and see your price in a few minutes.